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Unsupported operating systems

Problem:

Your operating system or your browser is not updated and therefore you can not log in to the netbank.

Cause:

Netbank is constantly testet on a lot of different browsers installed on a variety of operatingsystems and the Netbank works on almost all combinations of browser and operating system. Please note that Netbank Suppport can not offer technical assistance on every single combination of browser and operating system.

Not supported operating systems:

    Windows Vista and older versions of Windows
  • Netbank will not work on a machine running Windows Vista, or any older version of Windows, as these operating systems is not secure enough and does not follow current standards.
    We recommend that you upgrade to a newer, more secure, operating system.

    Mac OS X 10.9.x and older versions of Mac OS X
  • Netbank does not work on a machine running OS X 10.9.x or older, as these operating systems do not follow current standards.
    We recommend that you upgrade to a newer operating system, contact your local Apple vendor or visit Apples website for more information about upgrading your mac.

    Linux distributions
  • Netbank works on most Linux distributions but Netbank Support does not offer technical assistance, neither by phone nor by mail, in regards to getting Netbank running on *nix-based systems.

    Other operating systems
  • Netbank is constantly tested on many different combinations of browser and operating system and as long as your operating system and browser can handle Java, JavaScript and https/ssl (secure sites) the Netbank should work. However, Netbank Support cannot offer technical assistance for all operating systems.

Do you still need help?

If you still need help please contact us